Synthesized from 11 candidate submissions for ALL.
Lumen's hiring process is characterized by a mix of AI-driven video assessments for initial screening and role-specific technical or behavioral interviews. The process varies significantly by function, ranging from highly technical scenario-based questioning in engineering to background-focused performance discussions in sales and strategic roles.
The interview process at Lumen is generally described as mixed, often involving AI-driven assessments followed by human interviews. Candidates report varying levels of professionalism and communication, with some experiencing significant delays in feedback.
The company utilizes an AI-driven video assessment platform (Vervoe) for initial screening, which may include a mix of written and verbal responses to role-specific scenarios.
A candidate for a backend developer role reported a technical interview consisting of scenario-based questions focused on Java.
Mostly technical Java scenario-based questions
A candidate for a product strategist role completed a one-way video assessment involving ten questions related to product management tasks such as backlog management, ARR spreadsheets, and communication.
Ten questions covering backlog management, ARR spreadsheets, product features, and management communication
A sales development representative candidate underwent a multi-stage process including an AI assessment, followed by interviews with managers and directors.
How would you handle a customer that previously had Lumen services but was unhappy with the experience?
The interview process for Lumen intern positions involved a remote panel interview in the USA, primarily focusing on behavioral and situational questions, work experience, and technical discussions. The outcome was not explicitly mentioned.
Panel interview with 2-3 interviewers focusing on situational and behavioral questions.
Discussion around technical work experience, problem-solving approaches, and project challenges.
Interview Digest